Relationship Management Sample Clauses

Relationship Management. LAUSD expects Contractors and their Representatives to ensure that their business dealings with and/or on behalf of LAUSD are conducted in a manner that is above reproach.

Relationship Management. 1. Provide client service support to the Fund, including access to day-to-day points of contact and to points of escalation as necessary. 2. At a minimum, conduct semi-annual meetings with Fund management to discuss trends, technology and strategic direction. 3. Conduct an annual meeting with Fund management to discuss the Services provided, system functionality and documentation of policies and procedures.

Relationship Management. 1. Participate in meetings with Mellon to discuss trends, technology and strategic direction, and report pertinent information to the Fund board. 2. Represent interests of Fund board at annual meeting with Mellon to discuss services provided, system functionality and policy/procedural documentation.

Relationship Management. 15.1 In relation to the Manufacturing Sites, the Parties shall each appoint a Customer Relationship Manager (each a “Customer Relationship Manager”). The Customer Relationship Managers shall meet once a month for the purposes of sales and operations planning, including but not limited to reviewing and coordinating the forecasting and ordering and supply related activities of each of the Parties, review and discussion of available capacity at the relevant Manufacturing Site, any ongoing technical transfer activities, any ongoing issues (if any) with respect to the performance of this Agreement at that Manufacturing Site, forthcoming proposals for New Product SKUs affecting that Manufacturing Site and performance by the Supplier against Key Performance Indicators in relation to that Manufacturing Site (the “S&OP Meetings”). Other representatives of the Parties (such as technical or quality personnel) shall attend S&OP Meetings at the invitation of either Customer Relationship Manager. 15.2 The Parties shall, as soon as reasonably practical after the Effective Date, establish a manufacturing and supply team (the “Manufacturing and Supply Team”), led by a Contract Execution Manager nominated by each of the Parties (each a “Contract Execution Manager”), which shall remain in place from the Effective Date for the duration of this Agreement, for the purposes set out in clause 15.3. The Contract Execution Managers shall have overall oversight of and responsibility for implementation of this Agreement. 15.3 The Manufacturing and Supply Team shall meet from time to time as frequently as is necessary, including as reasonably requested by either Party and shall meet in respect of Manufacture and supply of Products, and all other issues relating to the implementation of this Agreement, at least three (3) times in the first Contract Year and thereafter at least once in each subsequent Contract Year to review and discuss business relationship matters and other matters relating to the implementation of this Agreement (the “Business Review Meetings”). 15.4 At the first Business Review Meeting, the Manufacturing and Supply Team shall establish its own terms of reference and those of its sub-teams (if any), including any thresholds for decision-making escalation, and each Party shall appoint regular representatives to attend meetings of the Manufacturing and Supply Team, including the Business Review Meetings. 15.5 Neither the Manufacturing and Supply Team nor any sub-team o...

Relationship Management. The relationship between the Parties shall be managed as described in this Section and in Schedule 1.

Relationship Management. Fiscal Sponsor Contact: Fiscal Sponsor will assign a primary point of contact to work with the Project and ensure the supports provided under Section 5 of this Agreement are responsive and effective.

Relationship Management a) MSL expressly recognizes that only commitments made to MSL by the IBM Relationship Managers or their delegates are IBM commitments to MSL with respect to this Agreement. The following are some, but not all of, the communications that MSL can validly receive from the Relationship Managers or their delegates: requirements forecasts, price approval, orders for Products or Services, approval of EC applications, approval of premium expenses, and approval of price reconciliation. These communications must be in writing by IBM. b) In the event of a necessary or desired change in any material aspect of the Agreement, the Parties shall mutually agree to any such change in writing prior to its implementation. A proposed change shall be initiated by the proposing Party in a written notice to the other Party. c) MSL and IBM shall appoint program managers to handle communications specific to each Product Group related to this Agreement. Names of the program managers will be listed in each Product Attachment. d) Either Party may change its program manager by written notice. e) Both Parties recognize that efficiency of operation may frequently require direct communication between program managers, or other individuals working for the Parties, without the intermediation of the Relationship Managers. Notwithstanding the above, MSL accepts that only commitments issued by the IBM Relationship Managers or their delegates are valid IBM commitments with respect to this Agreement. Also, IBM accepts that only commitments issued by the MSL Relationship Managers or their delegates are valid MSL commitments with respect to this Agreement. f) The Relationship Managers or their delegates will also coordinate review meetings and will provide each other assessments of the performance and the business situation of the relationship throughout the duration of this Agreement. g) Each Party may at any time redesignate a person as Relationship Manager by written notice to the other. Relationship Managers: ATTACHMENT 1 IBM/MSL Outsourcing Base Agreement Statement of Work for US Work Center IBM: MSL: IBM will separately designate a Relationship Manager for EMEA.

Relationship Management. 14.1 Each Party shall during the Term appoint a contact and each shall provide relevant details for such contact (as amended from time to time) to the other Party in writing.

Relationship Management. 2.2.1 The relationship between the Parties shall be managed as described below.

Relationship Management. 6.1 Subject to matters expressly reserved to a higher tier as set out in clause 23.1 of the Agreement, the Authorised Officer shall be the key contact in the CMO for the Service Provider. Except where essential in a civil emergency, the Authorities shall communicate with the Service Provider through the CMO only. 6.2 Where any matter is agreed or a decision reached in accordance with the governance procedures in clause 23 of the Agreement and the voting arrangements in clause 24 of the Agreement, such decision shall be implemented by the Authorised Officer and the payment provisions of clause 32 of the Agreement shall apply. 6.3 The CMO shall: 6.3.1 ensure that staff at all levels facilitate a good relationship with the Service Provider; 6.3.2 establish information flows and communication levels; 6.3.3 encourage the right attitudes and behaviours, based on trust rather than adversarial models; and 6.3.4 actively manage the Authorities/Service Provider relationship.